Support Board 3.7.6 – Chat And Help Desk

Support Board WordPress Plugin: Chat And Help Desk in One

Here’s the situation: your website visitors have questions. Your support team is drowning. Support Board fixes that. It’s three tools in one — live chat, AI chatbots, and a help desk system that routes tickets to the right person automatically.

Five tickets or five hundred. It handles both. Scales with your business without scaling your expenses.

No more jumping between disconnected tools. Everything lives in one dashboard. Your team chats in real-time, the AI chatbot handles the repetitive stuff (even at 3 AM), and customers submit tickets that actually get answered.

What You Get

Real-time messaging. Typing indicators. Read receipts. Your visitors get answers while they’re still on the page — not three days later from a generic “contact us” form.

The chatbot pulls from your existing FAQ content. No training required. No AI expertise needed.

• Live chat with typing indicators and read receipts
• AI chatbot — Dialogflow and IBM Watson ready
• Full help desk with ticket assignment and priorities
• Inbox for chat, email, Facebook Messenger, and WhatsApp
• Files, images, emojis, and quick replies
• Agent dashboards with online/offline status
• Customer satisfaction ratings on every conversation
• Searchable chat history

Who It’s For

E-commerce stores fighting cart abandonment. SaaS companies buried in onboarding questions. Agencies juggling support for multiple clients from one place. Freelancers who want to look established without the overhead.

Using Zendesk or Intercom but tired of the price tags and the data lock-in? Support Board runs on your WordPress site. Your data stays yours.

Setup

Five minutes. Upload. Activate. Done. A chat widget appears immediately. The AI chatbot starts answering common questions using your content. Conversations land in your inbox. Your team handles them from one place.

Tickets that need more time? Track them through the help desk. Assign to team members. Set priorities. Watch resolution times. The dashboard shows everything — open chats, pending tickets, response times, satisfaction scores. You see your support health in one glance.

Why It Makes Sense

Three separate tools means three subscriptions, three dashboards, and a team that can’t find anything. Support Board is one payment. No monthly fees. No per-seat pricing. No unexpected charges.

Commercial license included. Use it on client sites. Build support packages. Charge for ongoing service. The plugin pays for itself the moment you sign a retainer.

• One-time payment — lifetime updates included
• Commercial license for unlimited client projects
• Direct developer support, free forever
• Works with any WordPress theme or page builder
• GDPR-ready: cookie consent and data export built in

Get Started

Slow responses lose customers. Disconnected tools frustrate your team. Support Board fixes both. Download it now and have live chat running today. The AI chatbot handles FAQs automatically. Your help desk is organized from minute one.