SupportCandy Gravity Form Integration 3.0.9

SupportCandy Gravity Form Integration — Your Forms Finally Talk to Your Support System

Picture this: a customer fills out a contact form on your site. Instead of that submission sitting in your Gravity Forms inbox waiting for someone to notice it, a full ticket appears in SupportCandy — with their name, email, message, and any uploaded files already attached. That’s what this plugin does. It closes the gap between your forms and your support workflow so nothing slips through.

How It Works

SupportCandy handles support tickets for WordPress. Gravity Forms builds the forms. This integration wires them together. When someone submits a Gravity Form, the entry automatically becomes a ticket in your SupportCandy dashboard. Name, email, subject, message, custom fields — all of it transfers instantly. No manual entry. No checking for new submissions. No duplicate work.

What You Get

• Form submissions create SupportCandy tickets automatically — no setup per submission
• Field mapping pulls customer data into the right ticket fields without a fight
• Route tickets to specific agents or departments based on form choices
• Set priority levels from form data so urgent requests jump the queue
• File uploads attach directly to tickets — screenshots, documents, whatever customers send
• Conditional logic in your forms works as expected, routing tickets accordingly
• Multiple forms can connect to different support channels simultaneously

Who’s Using This

Site owners running Gravity Forms and SupportCandy together. Business sites, online stores, membership platforms — anywhere customers submit forms and expect someone to follow up. Agencies also love this. Set it up for a client once, and every form submission flows into their support system without ongoing hand-holding.

Setup Takes Minutes

Install. Activate your license. Connect to Gravity Forms. Pick which forms to link. Map the fields — name, email, message, whatever you’re using. Done. From then on, the process runs without you. Your team works from SupportCandy only.

Why This Instead of Doing It Manually?

Manual ticket creation is a time sink. Every minute someone spends copying form data into tickets is a minute not spent actually solving customer problems. This plugin pays for itself in saved hours. One payment, lifetime updates, no subscription fees eating into your budget.

Start Automating

Every form submission becomes a tracked, assignable ticket. Buy now and your support workflow runs on autopilot from the first submission.